A journal of strategies for driving change and inspiring innovation within your business.
Tuesday, March 2, 2010
The Information Security Profession: Today and Beyond
Monday, February 1, 2010
Shedding Light on the Information Security Landscape: An Interview with Sandra Toms LaPedis, Area Vice President and General Manager, RSA Conference
1. What are the top organizational challenges facing security professionals today?
The number one challenge is that IT departments are currently working with fewer resources. While Gartner research shows that IT budgets will be up in 2010 by 3.3 percent, the industry will still be playing catch-up with 2009’s 5.2 percent decrease. And according to the U.S. Bureau of Labor Statistics, 9.4 percent of the population is currently without a job – with California being hit particularly hard at a rising 12.4 percent. Unfortunately, many security practitioners are in these ranks.
With these limited resources and the loss of talented security professionals in IT departments across the country, no one is minding the proverbial store. Many organizations are left with stripped-down departments that have fewer people watching for threats. We know more issues can occur during these times of economic hardship, so having more eyes on the security posture of an organization is more important than ever before.
2. What are the top three technology concerns for organizations?
Based on the abstracts that were submitted and the agenda we have set for RSA Conference 2010, we see that three particular areas of concern are cloud security, security in the face of consumerization and mobility and cyber warfare.
3. How is today's business environment impacting how security challenges are addressed?
In July 2009, we surveyed nearly 150 C-level executives and professionals charged with directing, managing and engineering security infrastructures within their respective organizations to find out their pain points for the coming 12 months. Fifty-seven percent of respondents cited budgetary constraints as their biggest concern. This means organizations have to get creative with the way they protect their infrastructure since they have fewer dollars to spend. This may include finding new tools that address multiple issues, learning how to make what they currently have adapt to changes in the landscape or architecting new solutions.
4. How has the current environment created opportunities for security-focused service providers? Is today's environment driving innovation?
Recessionary periods drive the most innovation. Especially today, when entrepreneurs and developers have so much technology to get them started, industrious individuals are required to be more creative and resourceful. You can simply look at events like TechCrunch50 and DEMO to see that technology professionals are capitalizing on missed opportunities by debuting truly innovative products and solutions.
The information security industry is no exception. Codes are becoming more malicious, botnets are getting smarter and attacks on corporations and nation states have become more frequent – such an environment is ripe for information security innovation. At our Innovation Sandbox program we showcase and honor companies and individuals that are at the cutting edge of security innovation and have the most promise for offering a solution to the information security industry’s most pressing issues. On February 8 we will select 10 finalists from a pool of 40+ submissions to compete for the title, “Most Innovative Company at RSA Conference 2010.” With this program we plan to highlight the entrepreneurial spirit of the security industry while also giving early stage companies a venue to be seen by their peers.
5. What have you seen in terms of innovation in security?
In the last year we’ve seen new companies address the security concerns associated with the proliferation of cloud computing and virtualization in IT architectures, as well as significant advances in the way organizations can secure their employees’ mobile devices. The list goes on and on, but there is a need for so much more – which is why Innovation Sandbox is such an important program, and why information security professionals sharing best practices at RSA Conference becomes a business imperative.
This year we’ve had companies submit products that can emulate a phishing attack on an employee to provide education on how to identify risks via email, solutions that address the security risks associated with password resets and products that have turned authentication as we know it on its head by integrating image recognition to the fold.
Sandra Toms LaPedis, Area Vice President and General Manager of RSA Conferences, joined the company in 1998 and is responsible for the global promotion and successful execution for the Conference. This includes content, strategy, logistics, industry relations, brand extensions and partnerships.
Monday, November 30, 2009
How Information Security Can Help You Sell More Business
Sell Your Strengths: Think about your company's Security strength and sell it. Now, I'm not talking about giving away the keys the farm and talking about HOW you are doing things. That would defeat the purpose of having security controls in place. But the basic standard of keeping the bad people out and enabling the authorized people to securely do business has many interesting facets and there are many ways to achieve security. I like to call this the "art of information security" - What your company is doing + how they are doing it = differentiator. Is it a sophisticated physical security turnstile badging system leveraging the latest technology to reduce manual intervention? Is it enabling your company's regulatory compliance through cutting edge processes and technology? Whether you are in the business of securing bank account information, human resources files, medical records, or customer credit card information you can talk about what you are doing and how you are doing it that makes your Information Security Program a key in your company's ability to meet customer expectations.
Case-in-point, one of my clients, a Fortune 500 bank for high net worth individuals and corporations, has a world class Access Control program in place. Their Information Security group designed a set of Identity Management processes based on securely enabling business functions. To gain operational efficiencies in system access request and set up, they customized a leading IdM technology and automated much of their IdM workflows. Why is this important to a bank customer? The SVP of Information Security can tell you why. He can articulate the value that this brings to a bank customer in terms that are meaningful to a customer - Speed of access to critical account reporting applications AND the reassurance that only those authorized are seeing the account information. He's called on by relationship managers to help sell the value of doing business with this bank and communicate the edge this institution has over another. The SVP has the soft skills necessary to navigate a conversation with clients and prospects. And the instinct to know what aspects of the Information Security Program matter most to each client. These soft skills are really the differentiator for his company's Information Security organization. It's not just about what a security organization is doing but also about how they tie it back to meeting customer expectations.
Develop Your People: Let's face it, Information Security is technical. The people that are really passionate about security tend to be very technical. But when that passion comes out in a way that's easy to understand and meaningful to those on the receiving end you've got a value proposition worth telling would-be customers. The challenge is developing the soft skills necessary to communicate that value proposition. As an information security manager it's just as important to develop the communication and soft skills in your staff as it is to keep them technically trained and abreast of the emerging threats. These soft skills also come in handy when communicating to executives the funding required to execute your Security program goals and why they are important. I recently had the pleasure of hearing Sara Santerelli, Chief Network Security Officer at Verizon, speak at a conference in October. Sara spoke about the duty that information security managers have to articulate a security program less in terms of tactics and more in terms of long term strategy. This helps executive management understand the drivers, gains their support, and the funding necessary to execute. She also hit on the importance of alignment of your security plan with business goals and defining the trade-off between the cost associated with your security initiatives and the risk of not doing them. All of this articulation requires soft skills and big picture thinking.
Information Security is a compelling value proposition if communicated in meaningful terms to your customers. I would love to know how you are talking about your Information Security program and how it helps differentiate you. Comments welcome!