Monday, June 21, 2010

Creating a Culture of Innovation: 3 Lessons on Innovation from Pixar

CNBC aired a great biography recently on the story of Pixar. I was expecting the typical rags to riches story but instead, this was a story of building a culture of innovation. I learned how a few people with a passion for their craft and the confidence and willingness to push the limits of technology can not only, win the infusion of $10 million in investor dollars (from Mr. Steve Jobs) , but also win the hearts of millions of Americans -young and old - by blazing new trails while doing what they LOVE. Now, we can't all be blessed to have careers that bring pure joy to the young and young at heart, but we can take a lesson in how to foster innovation and push people to use their talent to the fullest. So what did Pixar do that we can apply? Here's what I learned:

Create a space that encourages unplanned collaboration
Even if you are bound by the limits of traditional cube-farm style office space, there can be ways to create a more open feel. Place team tables in central places. Centrally located white boards and easels are great ways to signify that this is a space where thoughts can be developed. Give the space a feeling of having a place to "squat" when the need arises instead of relying on planned meetings and pre-arranged meeting space. Keeping open collaborative space provides the canvas for impromptu idea generation and problem solving.

Treat individual office space as an empty canvas
If you've seen any stories in the news about the Zappos company culture, you'll understand this. Zappos allows employs to decorate cubicles and offices with as much style and individual flair required to inspire them. Just the fact that employees have that freedom to personalize their space is empowering to the employee. That feeling of empowerment and individuality helps create a culture where people feel safe to be themselves. When the guard is down that's when some of the best unedited ideas start flowing.

Embed frequent candid, critical feedback loops as part of your product development process
Pixar does this by having daily meetings where editing teams meet to present the movie segment they worked on to peers. The peers give candid and critical feedback. It's not sugar coated. But in an environment where people feel safe, they don't take feedback personal. This free flowing feedback early and often can help turn something that is good into something great quickly.

Innovation is not just a buzz word but is something that good companies truly work at. Apple as the poster child for innovation. Companies that see everyday things differently and create a culture where people are empowered, feel safe, and have the freedom to be themselves are the ones the others are trying to catch up to.

What does your company do to support idea generation, creative thinking, and innovation?

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